August 26, 2026

Games Done Quick Handled the Crisis Well. A Month Later, the Autosuggest Still Shows the Scars.

GDQ's SNK response was close to textbook: fast, specific, accountable. A month later its name still autocompletes to "controversy." The scar is older than the incident, and that is the lesson.

Read the breakdown

August 26, 2026

When Good Good Goes Bad: The Callaway Ad Disaster, a Breakdown of a Self-Inflicted Reputation Crisis

Good Good and Callaway published a self-inflicted wound on a Friday, met it with a contradictory apology over the weekend, and watched the PGA Tour weigh in by Tuesday. A breakdown of both failures.

Read the breakdown